Widerrufsrecht
Maectech wants you to be fully satisfied with your purchase. If something is not right, we are here to help.
Return Eligibility
· Returns are accepted within 14 days of delivery
· Items must be unused, in original condition, and include all original packaging and accessories
· Only products purchased directly from maectech.com are eligible for return
Non-Returnable Situations
· Products that have been heavily used or damaged after delivery
· Items missing parts or original packaging
· Products purchased from third-party retailers
Return Shipping
· For non-quality-related returns, customers are responsible for return shipping costs
· For quality-related issues, Maectech will cover return shipping after confirmation
Refund Process
· Once the returned item is received and inspected, refunds will be processed within 1–3 business days
· Refunds will be issued to the original payment method
· A confirmation email will be sent once the refund is completed
How to Start a Return
· Contact support@maectech.com
· Provide your order number and reason for return
· Our support team will provide return instructions